Leasing Gorilla is a trading style of CBVC Vehicle Management Ltd.
CBVC Vehicle Management Ltd (CBVC), incorporated and registered in England and Wales with company number 06750312 whose registered office is at c/o Johnson Tidsall Ltd, 81 Burton Road, Derby DE1 1TJ. CBVC is authorised and regulated by the Financial Conduct Authority register number 688562.
The data controller of any personal information can be contacted in writing to: Managing Director, CBVC Vehicle Management Ltd, 2 Faraday Court, 1st Avenue, Centrum 100, Burton on Trent, DE14 2WX, or via email at dataprotection@cbvc.co.uk
We are dedicated to the protection of your privacy, this policy is meant to help you understand what data we collect, why we collect it and what we do with it.
Personal data is any piece of information that can be used to identify a person (whether directly or indirectly). CBVC processes the personal data of persons if a (potential) customer relationship exists, and of persons who, for example, are employees of (potential) corporate clients.
These statements generally apply to your relationship with CBVC in conjunction with your use of our services and products and forms the basis of our commitment to openness and transparency with your data.
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We use your personal information for the following purposes:
CBVC does not and will not sell, rent or trade your personal information. We only forward your personal data to third parties; (i) in cases specified in these conditions, (ii) in accordance with the agreement concluded with you or your employer, and (iii) in the cases specified below:
You have the right to request access to any personal data we may hold about you and, to ascertain the accuracy of that information. To apply for a ‘Subject Access Request’, an individual must:
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data; erased or rectified/amended. If your employer has an agreement who CBVC has a responsibility to process your data, we request that you first discuss this with your employer.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
If you have any questions about how we process personal information, please get in touch with us by writing to: Managing Director, CBVC Vehicle Management Ltd, 2 Faraday Court, 1st Avenue, Centrum 100, Burton on Trent, DE14 2WX, or via email at dataprotection@cbvc.co.uk
CBVC strictly protects the security of your personal information and honors choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored on secure servers that are housed in controlled environments to protect against loss, misuse or alteration of your information.
All countries in the European Economic Area (EEA), which includes the UK, have similar standards of legal protection for your personal information. We may run your accounts and provide other services from centres outside the EEA, such as the United States, that do not have a similar standard of data protection laws to the UK. We shall take all measures that could reasonably be required to ensure that your personal data is processed in accordance with applicable legislation.
CBVC will only store your personal data for as long as is necessary for fulfilling the purpose for which the data was collected and for meeting legal, regulatory and/or internal requirements.
CBVC do not knowingly collect any personal information from children/minors under the age of 18. If you are under the age of 18, please do not submit any personal information through our Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Services without their permission. If you have reason to believe that a minor under the age of 18 has provided personal information to us through our Services, please contact us, and we will use commercially reasonable efforts to delete that information. Subscribers are responsible for establishing policies for and compliance with applicable laws for the collection of personal information in connection with the use of our Services.
By law, we must have a legal justification to process your personal information for the purposes described in this privacy notice.
We’ll process personal information for our legitimate interests, when we have a business reason to do so. This includes but is not limited to:
If we need consent to process your personal information, we’ll ask you first. You can withdraw this consent any time.
In the event that we process personal information outside the UK, the processing in those locations is protected by UK and European data standards.
If the information you provide to us is transferred to countries outside the UK and the European Economic Area (EEA) by us or our suppliers, steps will be taken to make sure appropriate security measures are in place with the aim of ensuring that your privacy rights continue to be protected.
We work with selected partners to show you relevant online adverts on third-party websites and social media platforms. We also use personal information to identify the right audiences for our advertisements. The partners we work with don’t use your information for their own reasons, and we make sure they delete it once we’ve identified audiences.
We’ll send you marketing information by email, post, phone and/or SMS about information, products, services and discounts related to the products and services we offer, this includes business updates.
If you don’t want to receive marketing, you can tell us any time by emailing us at dataprotection@cbvc.co.uk
If you opt out of marketing, we’ll still send you important service information. We prepare campaign lists in advance so you may not stop receiving marketing communications immediately after opting out.
If you choose to get marketing information from us, we may use profiling and automated decision making to make our marketing more relevant, e.g. personalising the channels, marketing messages and the information you’re sent.
Where we make an automated decision that has a legal or substantially similar effect, you may request a team member to review that decision. We will consider your comments and assess whether the decision was made correctly.
When you contact us, personal information that you give us will be recorded and stored on our systems.
Calls, SMS and Web Chats (digital communications) will be recorded. This helps us improve our service, train our staff and to respond to complaints.
All communications will be in English. You can get documents from us in writing by contacting us.
When you interact with us via our website or email, we will keep your personal information for up to 6 (six) years. This is so that we can assist you with your query, maintain an audit trail, handle any complaints, for training and monitoring purposes and for business analysis to help us improve our services and tailor the content we present.
If you speak to us on the phone and we record the call, we’ll keep a copy of the recording for up to 6 (six) years to help us handle any complaints and for training and monitoring purposes.
In some cases, we may need to hold your information for longer than this if we have a valid reason to keep the data.
If you have any questions about the way we process personal data please contact us at business-admin@cbvc.co.uk
CBVC Vehicle Management Ltd reserves the right to update this statement.
Read our full data protection & security policy click here
